Tech Support for Mission Support
Run into a technical snag? Something not working as it should?
At enSYNC, we know your tech is essential to your mission. Our dedicated team provides support services for your pressing tech problems to keep you running in sync.
Submit Your Request Via Email or Phone
Email Us
Contact us at help@ensync-corp.com with your request and our team will respond within 24 hours.
Help is on the way!
Our hours of operation
8 a.m. - 5 p.m (Central), Monday through Friday.
We promptly answer after-hours support requests on the next business day.
Please be advised our offices are closed for the following holidays:
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Jan 1-2, 2026 New Year's Day
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Jan 19, 2026 Martin Luther King Jr. Day
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April 3, 2026 Good Friday
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April 10, 2026 Staff Appreciation Day
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May 25, 2026 Memorial Day
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Jun 19, 2026 Juneteenth
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Jul 3, 2026 Independence Day
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Sep 7, 2026 Labor Day
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Oct 12, 2026 Indigenous Peoples' Day
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Nov 11, 2026 Veterans Day
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Nov 26 & 27, 2026 Thanksgiving
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Dec 25, 2026 Christmas
Prepare the Following Information:
In order to give you the best possible help, please include as much information as possible in your support request, such as:
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A detailed description of the request.
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Detailed step-by-step instructions on how to recreate the error.
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Screenshots of the error message.
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URLs of the website where the error occurred.
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ID number used when the error occurred.
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User Login credentials (if applicable). Please don’t send passwords via email; call us at (817) 349-7070 to provide this information.
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Who is affected by the error?
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Any additional information you feel will help us troubleshoot.
Please call us at (817) 349-7070 if you have any questions.