iMIS® IMPLEMENTATION AND ONGOING SUPPORT
iMIS® is the leading membership management system used by nonprofits and associations worldwide. Maximizing the full benefits of iMIS® depends on how well it is implemented and supported. enSYNC has served 500+ clients and built 10+ iMIS® extensions, giving our team deep knowledge of the platform’s capabilities, best practices, and common pitfalls.
DOES YOUR ORGANIZATION NEED iMIS® IMPLEMENTATION SUPPORT?
Whether you are moving to iMIS® for the first time or rebuilding a system that has grown messy over time, we help you set a foundation that scales across the industries we serve.
A successful iMIS® implementation includes aligning your system to your membership model, staff workflows, and data structure so the platform supports day-to-day operations from the start.
How We Help Teams Add Value
- Design around real workflows so iMIS matches how your staff actually works.
- Migrate and clean data safely so your member history, billing, and engagement records are reliable from day one.
- Connect your tech stack so iMIS works with the systems you already rely on.
- Train and support your team long-term so the system stays useful as needs evolve.
Every organization needs a unique strategy. Our implementation work typically includes:
Step 1: Discover and Align.
We assess your current workflows, data, and goals to define what iMIS needs to support from day one.
Step 2: Configure and Validate.
We design and configure iMIS, migrate data, and test real scenarios so your system is accurate, connected, and ready to launch.
Step 3: Launch and Support.
We train your team, go live with confidence, and provide ongoing optimization and support as needs evolve.
WHY ORGANIZATIONS CHOOSE enSYNC FOR SUPPORT
enSYNC is an authorized iMIS® product partner. ASI, the creators of iMIS®, has recognized enSYNC with multiple awards for implementation excellence and customer satisfaction, including repeated Chairman’s Circle and Customer Satisfaction awards.
- ASI Chairman’s Circle Award: 2006-2013, 2015-2025
- ASI Client Satisfaction Award: 2021, 2023-2025
- ASI Customer Satisfaction Award: 2006, 2013, 2015, 2019
- ASI Inner Forum: 2007-2009
- ASI Customer Satisfaction Circle: 2018, 2020
- ASI New Sales Leader of the Year: 2011, 2023
Support for Every Leader at the Table
Define a clear roadmap so you can be board-ready and be confident that the investment is worth it.
Configure workflows and integrations for smoother renewals, better segmentation, and member experiences that feel modern.
Align financial workflows and help connect iMIS® to achieve better billing data, clean exports, and fewer reconciliation headaches.
Document requirements, reduce integration risk, and provide long-term support for your team.
Integration and Data Migration, Done the Right Way
We help you plan integrations and migrations with the same care as configuration. iMIS® supports 170+ integrations, and with our help, you can confidently choose and implement the ones that matter most to your organization.
COMMON QUESTIONS ABOUT iMIS® IMPLEMENTATIONS
How long does an iMIS® implementation take?
Timelines depend on scope, integrations, and data complexity. After discovery, we provide a clear project plan with milestones, responsibilities, and timing so your team can move forward with confidence.
Can you help if we already have iMIS® and it needs improvement?
Yes. Many clients come to us after iMIS® has grown complicated over time. We can step in to optimize configuration, improve data quality, strengthen reporting, and reduce friction in key workflows.
Do you support data migration from legacy systems?
Yes. We map, clean, validate, and migrate data so your member records and financial workflows launch with accuracy and reliability.
Will this disrupt renewals, dues billing, or events?
We plan around critical cycles and revenue drivers. Part of implementation planning is protecting what cannot afford downtime.
Do you provide support after go-live?
Yes. Post-implementation support is part of our approach, including help desk support and ongoing optimization so your system continues to evolve.
Impactful Technology Starts with an Informed Implementation Plan

