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    30
    July 2019
    Tuesday

    Best Practices for Managing a Perpetual Membership Program

    Amazon is the de facto model for all things web today. Whether we are talking about eCommerce or about the user experience, we all strive to be “like Amazon.” One successful program they run now...
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    18
    April 2016
    Monday

    In Pursuit of the Perpetual Member

    We invented membership. We own this stuff. We built it and own it and live it. Members are our life.