iMIS Support

Our support team is dedicated to providing fast and helpful solutions to your immediate technical issues.

Support Center

You can now submit your request to our Support Center via:

Our hours of operation

8 a.m. - 5 p.m (Central), Monday through Friday.

We will address after-hours support requests promptly on the next business day. 

In order to help us serve you better, please try to include as much information as possible in your support request.

This can include:

  • A detailed description of the request.
  • Detailed step-by-step instructions on how to re-create the error.
  • Screenshots of the error message.
  • URLs of the website where the error occurred.
  • ID number used when the error occurred.
  • User Login credentials (if applicable). Please don’t send passwords via email. Call us at (817) 349-7070 to provide this information.
  • Who is affected by the error.
  • Any additional information you feel will help us troubleshoot the error.

Please call us at (817) 349-7070 if you have any questions.

enSYNC Support Team.

Our superb customer support has not only won numerous awards but, more importantly, has gone above and beyond for thousands of clients since 1996. When you’re part of the enSYNC family, you’ll get fast and helpful solutions right when you need them. Our specialists will talk you through your issues and help you troubleshoot using language that makes sense to everyone - not just the tech people.