Run into a technical snag? Something not working as it should?
At enSYNC, we know your tech is essential to your mission.
Our dedicated technical support team provides support services
for your pressing tech problems to keep you running in sync.
8 a.m. - 5 p.m (Central), Monday through Friday.
We promptly answer after-hours support requests on the next business day.
Please be advised our offices are closed for the following holidays:
Jan 2, 2023 New Years Day (observed)
Jan 16, 2023 Martin Luther King Jr. Day
Apr 7, 2023 Good Friday
May 29, 2023 Memorial Day
Jun 19, 2023 Juneteenth
Jul 3 & 4, 2023 Independence Day
Sep 4, 2023 Labor Day
Oct 9, 2023 Columbus Day
Nov 10, 2023 Veterans Day (observed)
Nov 23 & 24, 2023 Thanksgiving
Dec 25, 2023 Christmas
In order to give you the best possible help, please include as much information as possible in your support request, such as:
A detailed description of the request.
Detailed step-by-step instructions on how to recreate the error.
Screenshots of the error message.
URLs of the website where the error occurred.
ID number used when the error occurred.
User Login credentials (if applicable). Please don’t send passwords via email; call us at (817) 349-7070 to provide this information.
Who is affected by the error?
Any additional information you feel will help us troubleshoot.
Please call us at (817) 349-7070 if you have any questions.