Tech Support for Mission Support

Run into a technical snag? Something not working as it should? 

At enSYNC, we know your tech is essential to your mission.
Our dedicated technical support team provides support services
for your pressing tech problems to keep you running in sync.

Submit Your Request Via Email or Phone:


Call us: 


Help is on the way!

time management

Our hours of operation

8 a.m. - 5 p.m (Central), Monday through Friday.

We promptly answer after-hours support requests on the next business day.

Please be advised our offices are closed for the following holidays:

Jan 1, 2024 New Years Day

Jan 15, 2024 Martin Luther King Jr. Day

Mar 29, 2024 Good Friday

May 27, 2024 Memorial Day

Jun 19, 2024 Juneteenth

Jul 4 & 5, 2024 Independence Day

Sep 2, 2024 Labor Day

Oct 14, 2024 Columbus Day

Nov 11, 2024 Veterans Day

Nov 28 & 29, 2024 Thanksgiving

Dec 24 & 25, 2024 Christmas

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Prepare the Following Information:

In order to give you the best possible help, please include as much information as possible in your support request, such as:  

  • A detailed description of the request.

  • Detailed step-by-step instructions on how to recreate the error.

  • Screenshots of the error message.

  • URLs of the website where the error occurred.

  • ID number used when the error occurred.

  • User Login credentials (if applicable). Please don’t send passwords via email; call us at (817) 349-7070 to provide this information.

  • Who is affected by the error?

  • Any additional information you feel will help us troubleshoot.

Please call us at (817) 349-7070 if you have any questions.